Privacy policy

Privacy Policy

Last Updated: April 3, 2026

Zenvor operates this website and store, including all related content, features, products, and services (collectively, the “Services”), to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters related to personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to any information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact Information: Name, address, shipping/billing address, phone number, email
  • Financial Information: Payment details, transaction data, billing information
  • Account Information: Username, password, preferences, and settings
  • Transaction Information: Purchase history, cart activity, returns, and exchanges
  • Communications: Messages and inquiries sent to us
  • Device Information: IP address, browser type, device identifiers
  • Usage Data: Interaction with our website and Services

2. Sources of Information

We collect personal information from:

  • Directly from you: When you create an account, place orders, or contact us
  • Automatically: Through cookies and similar technologies when you use our Services
  • Service providers: Such as payment processors and analytics providers
  • Third parties: Including partners and marketing platforms

3. How We Use Your Information

We use your personal information to:

  • Provide and Improve Services: Process orders, manage accounts, personalize your experience
  • Process Transactions: Payments, shipping, returns, and exchanges
  • Marketing & Advertising: Send promotional messages and show relevant ads
  • Security & Fraud Prevention: Protect accounts and detect unauthorized activity
  • Customer Support: Respond to inquiries and maintain communication
  • Legal Compliance: Meet legal obligations and enforce our policies

4. Sharing of Personal Information

We may share your information with:

  • Shopify and service providers (e.g., payments, shipping, analytics)
  • Marketing and business partners for advertising and promotions
  • Affiliates or corporate entities within our organization
  • Legal authorities when required by law
  • Third parties with your consent or at your direction

5. Shopify Relationship

Our Services are hosted by Shopify, which may process your personal information to operate and improve the platform. Your information may be transferred and stored in other countries.

To learn more, please visit Shopify’s Privacy Policy: https://privacy.shopify.com/en

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If such data is identified, it will be deleted upon request.

8. Data Security & Retention

We implement reasonable security measures to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Opt out of marketing communications

You can exercise these rights by contacting us using the details below.

10. Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

11. International Transfers

Your information may be transferred and processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page along with the updated date.

13. Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Email: waqar03672@gmail.com
Whatsapp: +92 311 8401329
Address: Lahore City, 54810, Pakistan