Refund policy
Return Policy
We offer a 5-day return policy, allowing you to request a return within 5 days of receiving your item.
To be eligible for a return, the item must be unused, unworn, in the same condition as received, with all original tags and packaging intact. A valid receipt or proof of purchase is required.
To initiate a return, please contact us at waqar03672@gmail.com. Once your return request is approved, we will provide a return shipping label along with instructions on how and where to send your item. Returns sent without prior authorization will not be accepted.
For any questions regarding returns, feel free to contact us at the same email address.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and resolve it promptly.
Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods (e.g., food, flowers, plants)
- Custom or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
Additionally, we do not accept returns on sale items or gift cards.
If you are unsure whether your item qualifies for return, please contact us for clarification.
Exchanges
To exchange an item, we recommend returning the original product first. Once the return is approved, you can place a new order for the desired item.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be issued to your original payment method within 15 business days.
Please note that processing times may vary depending on your bank or credit card provider.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at waqar03672@gmail.com.