Terms of service

 

Terms of Service

Last Updated: April 3, 2026

Overview

Welcome to Zenvor. Throughout these Terms, “we,” “us,” and “our” refer to Zenvor. We operate this website and store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our platform is powered by Shopify.

These Terms of Service (“Terms”) govern your access to and use of our Services. By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. Access and Account

You must be at least the age of majority in your jurisdiction to use our Services. By using the Services, you confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or shared.

2. Products

We strive to ensure product descriptions and images are accurate; however, actual product appearance may vary due to device settings.

We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time without notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

An order is only confirmed once payment has been processed and accepted. Please review your order carefully, as cancellations may not be possible after confirmation.

Returns and exchanges are governed by our Refund Policy.

4. Pricing and Billing

Prices are subject to change without notice. Final pricing will be confirmed at checkout.

Prices may exclude taxes, shipping, and additional charges unless stated otherwise. You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Risk of loss transfers to you once the order is handed over to the shipping carrier.

6. Intellectual Property

All content on the Services—including text, images, logos, graphics, and design—is the property of Zenvor or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided “as is” without warranties or endorsement.

We are not responsible for third-party content, services, or websites. Use them at your own risk.

8. Shopify Relationship

Our store is powered by Shopify; however, all transactions are between you and Zenvor. Shopify is not responsible for any issues arising from purchases made through our store.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to such processing, including by Shopify where applicable.

10. Feedback

Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation. You grant us a perpetual, royalty-free license to use such content for any purpose.

You are responsible for ensuring your submissions do not violate any laws or third-party rights.

11. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice.

12. Prohibited Uses

You agree not to use the Services for any unlawful or harmful purpose, including but not limited to:

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Transmitting harmful code or spam

  • Engaging in fraud, harassment, or misuse of the platform

We reserve the right to suspend or terminate accounts that violate these Terms.

13. Automated Access (Agents)

Use of bots, automated systems, or similar tools to access the Services is restricted. Any such use must comply with our technical and legal requirements. Unauthorized automated access may result in termination.

14. Termination

We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

16. Limitation of Liability

To the fullest extent permitted by law, Zenvor shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless Zenvor and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and Zenvor regarding your use of the Services.

20. Assignment

You may not transfer your rights under these Terms without our consent. We may assign our rights at any time without notice.

21. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Zenvor operates. Any disputes shall be resolved in the courts of that jurisdiction.

22. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

23. Contact Information

For any questions regarding these Terms, please contact us:

Name: Waqar Shah
Email: waqar03672@gmail.com
Address: Ali Park, Bedian Road, Lahore Cantt, Pakistan
WhatsApp: +92 311 8401329